WebSphere Technology Zone: Speech and Voice Solutions
 

The WebSphere based Speech and Voice solutions - from IBM and its partners - range from translation and voice response technology to message center services, voice access to e-business applications, and more.

 
Speech and Voice Solutions

IBM Speech and Voice Solutions Partners include:

Genesys
Genesys is 100% focused on call center software, delivering real-time interaction solutions to medium- and large-sized businesses and contact centers of all sizes.

Fluency
Fluency are deeply passionate about delivering packaged speech solutions that provide enhanced customer experience and enable enterprises to significantly reduce costs.

Voicetrust
VOICE.TRUST is the technological leader in the field of authentication solutions through voice verification, and having sold far more than 500,000 licenses during the last few years, we have established ourselves as market leaders.

Cothern Computer Systems
CCS has a worldwide market in system conversions and the newest telecommunication and eBusiness technologies.

Excendia
Excendia© bridges the Internet and telephone networks to provide Outlook-by-Phone, Contacts-by-Phone, Emails-by-Phone, Auto Attendant, Smart Fax and Smart Phone Number services using advanced speech, IP telephony and Web technologies.

VoiceRite
Specializing in custom and packaged solutions for contact centers, voice self-service, and unified communications, VoiceRite provides you with the experience, innovation, and expertise to deploy and manage next generation unified contact center and telephony applications...from cradle to grave.

eResource
eResource is a leading systems integrator specializing in self-service solutions and business consulting for contact centers.

Nortel
The Nortel Self-Service portfolio encompasses an advanced suite of scalable Self-Service platforms to meet the requirements of customers of all sizes - small businesses, large enterprises, as well as service providers.

Softel
Softel's mission is to provide end-to-end solutions and to optimize your contact center(s) and business as a whole.

Demand Voice
DemandVoice is a rare and effective blend of IVR and Web professionals: our shared passion has formed a creative group dedicated to hosting the ultimate interactive user experience using multiple converged technologies and open culture.


Educational Material
Back to top
Sites of Interest
  • Voice Toolkit
    IBM® WebSphere® Voice Toolkit is an enhanced collection of technologies for creating sophisticated voice applications. It is powered by Eclipse technology and makes it easy to develop VoiceXML applications without having to know the internals of voice technology.
  • WebSphere Voice Server Demos (sound clips)
    Speech vision clips provide a "vision" of how a completed speech user interface will sound and are an important sales and design tool. Often, our customers have difficulty realizing how speech technology will work until they hear examples of a user-system dialogue. The IBM Software Group services human factors team specializes in analyzing an enterprise's brand, creating a speech user interface design (known as a persona), and showing it in action using vision clips.
  • Unified Messaging for WebSphere Voice Response
    IBM Unified Messaging for WebSphere Voice Response is a solution that manages employee and customer voice mail, e-mail, and faxes, for access virtually anywhere and anytime. It provides popular communication formats through the interface that is most appropriate at the time: telephone, the Web, or e-mail server.
  • WebSphere Voice Response for AIX
    IBM WebSphere Voice Response for AIX offers an Interactive Voice Response (IVR) system for enterprises and telcos. It is one of the preferred telephony platform connection environments for WebSphere Voice Server-software resources for developing and deploying speech solutions.
  • Unified Messaging and Voice Response On-Line Demo
  • Whitepaper
    Incorporating IBM speech solutions into a Service Oriented Architechture
Back to top
Related WebSphere Products
Back to top
Events

Join us for SpeechTEK 2008!
In today's competitive environment, successful businesses need to understand what opportunities speech technology offers, and more importantly, how to harness those opportunities. At SpeechTEK 2008, you'll hear from real speech consumers who have deployed speech to provide better service to their customers and to generate revenue to improve their bottom line. We look forward to seeing you in New York City at SpeechTEK 2008, August 18-20, 2008!
Back to top
 Education & Certification
 Tech Zones
 Industry Zones
 Partner Zone
 Downloads
 Presentations
 Podcasts
 Archived Webcasts
 Related Links
 IBM News
 Industry News
 User Group News
 Partner News
 Newsletters
 Find
 Join
 Premier UG Club
 Attend a Meeting
 Start a User Group
 Leader's Area
 User Group Meetings
 Conferences & Seminars
 Webcasts
 GWC Forums
 GWC Email lists/ListServ
 Related Newsgroups
 IBM Software Support
 IBM developerWorks
 Overview
 Movers and Shakers
 Member Benefits
 Sponsors
 Affiliates
 Contact us