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Industries: Financial Services
The Financial Services Industry Zone is the "one place to go" for Financial Services Industry information including products, services, solutions and events.
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WebSphere for the Financial Services Industry
Financial institutions today are challenged by the need to effectively manage client relationships through a variety of products and across a number of organizational divisions. They want to offer high-touch, high-value services to a wider customer base, but do everything cost-effectively to ensure short - and long-term success. As a result, the new service models weigh the cost of service versus the value realized by the client. Done effectively, that balance provides:
- Unique and differentiated products and services based on customer preferences
- Self-service opportunities for customers to manage their own portfolios
- Targeted marketing offers to the right clients based on accurate, available data
- In-depth knowledge of clients and client history that can be shared across all areas of the institution
- Ability to react dynamically to customer demands and bring new products online efficiently
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Financial Industry News
NEWIBM WebSphere Business Integration for Financial Networks for z/OS, V1.2 Bridge for SWIFTNet offers on demand messaging (52.2KB)
NEWSelected features from IBM WebSphere Business Integration for Financial Networks for z/OS V1.1 -- Replacements available (6.7KB)
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Articles
Executive Briefs
Middleware solutions for the banking industry: Create a flexible bank to help you minimize costs and meet your customers' changing needs (.pdf)
In banking, customer relationships are everything. While you strive to maintain and grow customer relationships, you must also keep a close eye on the bottom line of operational expenditures. To address these objectives while simultaneously maximizing your responsiveness and operational resiliency, you can leverage IBM solutions to implement a flexible, integrated operating environment — an IT infrastructure that is designed to specifically support your business goals.
Middleware solutions for the financial markets industry: Increase speed and flexibility and help minimize costs with IBM middleware solutions (.pdf)
Rapid change is inevitable in the financial markets industry. To succeed in today’s business environment, financial markets organizations need to respond in real time to threats and opportunities, bring new products and services to market quickly and minimize operational costs across the enterprise. IBM offers a set of middleware solutions designed specifically to meet the unique challenges facing financial markets institutions.
Middleware solutions for the insurance industry: Create real-time insurance enterprise to grow your policy base and drive customer satisfaction (.pdf)
While insurance companies today must reduce costs and streamline operations, they simultaneously need to deliver services that can attract and retain customers. Customers want an agent and insurer that respond quickly. For example, when customers make claims, they want the insurance company to rapidly send the adjuster, assess the situation on the spot and initiate the appropriate next steps right away. Delivering these services quickly requires an insurer to integrate customer information across its extended enterprise and with content from outside parties to deliver information on demand when and where it is needed.
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Financial Services Industry Offerings & Solutions
IBM Unveils New Software Solutions for Banking, Finance and Insurance Customers
IBM announces new middleware software solutions designed to help customers in financial markets, banking and insurance to solve business problems unique to their industries.
New IBM WebSphere Business Integration Software lets companies cut costs, accelerate e-Business
IBM(a) today announced new WebSphere infrastructure software to solve today's top I.T. priority: reducing the cost and difficulty of integrating disparate business applications and systems.
IBM announces enhanced integration software for the Retail Banking Industry
IBM (NYSE: IBM) today announced enhanced WebSphere software that enables retail banks to share information across customer channels including Internet banking, branch teller terminals and mobile access devices.
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Financial Services Cases Studies
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